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Sometimes the hardest part isn't solving the problem.
It's making sure you're solving the right one. 
That's where I come in.

Product strategy · Innovation · Human-centered transformation

15

Viable business-backed prototypes, up from approximately 2

5

Enterprise platforms connected through upstream discovery

2M+

Travelers reached through customer baggage notifications

300+

Airports reached by enterprise products

What You Get When I’m in the Room

Clarity from complexity

Find the actual problem underneath competing requests, assumptions and symptoms.

Evidence before investment

Use customer, employee and business insight to determine what is worth solving before resources are committed.

Alignment that leads somewhere

Get the right people working from a shared understanding so decisions turn into action.

Momentum beyond the workshop

Create processes, operating models and ways of working that survive after the sticky notes come down.

Selected Work

A few examples of how I've helped teams move from insight to impact.

From People I've Worked With

I can tell you how I work, however, the people I've worked with before can probably do it better.

Product Owner - Duke Energy

"Her impact was immediate and lasting. She brought a deep, practical understanding of product management and consistently bridged strategy, design, and delivery with clarity."

Emerging Tech Project Manager - American Airlines 

"One of the most strategic and innovative thinkers I've ever met- paired with the wit and sense of humor that makes even the toughest projects enjoyable."

VP, Customer Experience - American Airlines

"Stephanie Binger had a vision to create a Business Cantina to connect a Business Unit with the teams as they work their design and solution process...It was a great success and will be part of future HackWars."
Better questions lead to brighter ideas
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